Customer Testimonials

“Christopher James is the perfect place to shop for an engagement piece. Not only is the merchandise of the highest quality but the staff also provide reliable and friendly customer service. Rob, my jewelry consultant was very patient and helpful, and didn't try to pressure me into buying. After some helpful advice, I was able to make a confident and comfortable decision on a piece that fit my budget. The team at Christopher James made the whole process enjoyable. In fact, it was so enjoyable, my partner and I went back to get our wedding rings at Christopher James!”

Garrett 2021

“Always a pleasure going to Christopher James they have the most amazing jewellery & always find you exactly what you want. Perfect customer service.”

Daisy 2021

“Thank You for making each purchase I make easy, enjoyable & valued. I first became a customer 7 years ago, when my husband purchased my engagement ring. All my jewellery is from you and it’s such high quality and long lasting, I recommend you to all my friends and family and recently just purchased my family’s Christmas gifts from you which they all loved. Nothing is ever to much trouble, a big thank you to Sue for always helping me talk my husband into saying yes.”

Laura 2021

“Wouldn’t use anyone else for jewellery, amazing service, always go above and beyond to provide what I’ve ever wanted, quality is always the best around, staff are amazing”

Kelly 2021

“Hoping to become a regular. Great care and great service. Thanks to the team for helping me this Valentines!”

Barnie 2021

“As soon as I walked into Christopher James Jewellers and met Beth and Kyle, I knew they were in a different league to the rest. They clearly knew their stuff, they were extremely professional and helpful and didn't apply any pressure to make a quick decision. I am a fussy 'details' person, and they managed the whole process perfectly! When buying a piece of expensive jewellery, you invest a lot of emotional energy in the process, and I felt I could completely trust these guys. They custom made me a ring which exceeded all my expectations. It's truly stunning, I literally can't stop looking at it! And they were very competitively priced to top it all off. I will certainly be shopping with them again, and wouldn't hesitate to recommend them to anyone looking for high class jewellery with impeccable service.”

Loren 2021

“Christopher James Cavern Walks is definitely the best jewellers around. I can’t recommend them enough. I have great pride when someone compliments me on my jewellery advising them where to go. All their staff are so lovely and helpful”

Sandra 2021

“My daughter and I first went in for a bracelet for her and came out with a ring and a pendant. Since then it became our go to place when in Manchester. There is always something you ‘need’ when you pop in. We have bought several items of jewellery, all competitively priced but all excellent quality stones. Quality is never compromised. All the staff make you feel very valued as a customer and nothing is too much trouble, from trying different items on to having items resized. You never feel pressured into buying and staff are very good at suggesting things. They would never sell you an item if it was more expensive but didn’t look as nice as something cheaper. I have no hesitation whatsoever in recommending Christopher James.”

Judith 2021

“I have been a customer for many years now, buying several lovely pieces of jewellery, and always have had exceptional customer service with a very friendly reception, particularly by Joyce. For every special occasion we have celebrated, Joyce has always found the perfect piece of jewellery for us. All are excellent quality, unique pieces. They will become family heirlooms, and they always go out of their way to provide excellent service. They never push sell, and always find the perfect piece to match your budget. I thoroughly recommend them.”

Caroline 2021

“I was truly amazed to get the ring I tried on just before we went into a lockdown. It is perfect! Beth and Chris went out of their way to make sure the ring was sized so the most magical proposal could go ahead despite restrictions. I really wasn’t expecting it. We couldn’t be happier with the service, they really went above and beyond. Thank you”

Emma & Johnny (Purchased via contact free consultation) 2021

“The passion and product knowledge was very unique in my experiences and the whole process of choosing my precious stone was extremely memorable. Highly recommend Christopher James and look forward to my next visit”

Greg 2021

“Just a note to say how pleased we were when dealing with Christopher James jewellers, from start to finish we felt relaxed. I wanted a special ring for my 40th birthday and we only considered using Christopher James as we have used them in the past. From looking on their website to get some ideas, to a trip to the jewellers itself we felt at ease, all the staff were very welcoming & nothing was too much trouble, they were all very knowledgeable with any questions we had. There was such a lot of choice but we never felt overwhelmed as once I shared the styles I liked we were shown the suitable rings. We definitely will be returning in the future. Thank you”

Kelly 2021

“Right from the word go I was impressed with the service that I received. Everyone was so nice and so so friendly. And you really felt you were somewhere special. While my ring was being resized, tier 4 and then lockdown happened. Any questions I had were answered straight away through messaging on Instagram and I now have my ring and it’s perfect. Nothing is too much trouble for them. For my fiance to feel comfortable there it truly must be a special place. I highly recommend using christopher james jewellers for any of your special jewellery needs.”

Rachel & Peter 2021

“Over the past 10 years I have been fortunate enough to purchase several pieces from Christopher James. Kyle and the team at the Manchester store have gone above and beyond in creating exactly what I have wanted. Their expertise and attention to detail is second to none. They have a genuine passion for their clients and the beautiful pieces they create. Not to mention Kyle is incredibly patient! If you are looking for something beautifully bespoke I can’t recommend them highly enough.”

Ashleigh 2021

“Our experience from start to finish with Christopher James has been amazing! The whole team really made us feel special and even after the proposal, going back to see them in store was like seeing friends. Thank you guys so much”

Carla & Lee (Purchased via virtual consultation) 2021

“The guys at Christopher James helped me choose the best possible ring for my engagement. Their knowledge and skills were really key in guiding me through the process, creating a wonderful and bespoke design”

Mitch 2021

“Kyle and the Manchester team at Christopher James are all such a pleasure to deal with. They make you feel that whatever you want to buy (expensive or not) you are important to them and it makes the process even more enjoyable. If they don’t have what I am looking for in stock they spend time and effort to make it happen. They really work with you as a client. I thoroughly enjoy all of my interactions there!”

Penni 2021

“Bought our platinum wedding rings here. All the staff are really friendly and professional. They absolutely want you to be happy with what you bought I thought their customer service was excellent throughout. The rings have been made flawlessly.”

Edward 2019